“The best business plan is a satisfied customer”
-Michael LeBoeuf
At Wilde Signs, we understand that the best advertising we will ever have is the good word from a satisfied customer. Which is one of the reasons we consider customer service to be our top priority, along with providing quality signs at a competitive price. We believe that being recognized as a company that sets the bar for customer service will keep our current customers coming back, and will attract new customers through word of mouth.
WHAT IS EXCEPTIONAL CUSTOMER SERVICE?
ORDERING
- A dedicated sales associate for your account
- Friendly & caring receptionists
- Responding to emails & phone calls within a few hours
- Fast design turnaround time
- Custom products to meet specific needs/budgets
- Cost saving solutions
- Customer needs > profit margins
- Order updates at your request
- Empathy for customer error
MANUFACTURING
- Only quality materials used
- No corners cut
- Turn around deadlines met (or we make it right)
- Attention to detail
- Top-of-the-line machinery
- Cutting edge technology
SHIPPING
- Fast nationwide shipping
- Early or on time delivery (or we make it right)
- Notification when your order ships or is ready for pickup
- Treats in your package 🙂
- A hand written note
WARRANTY
We want every job to be 100% correct, but we also want to acknowledge that from time to time mistakes will happen. We also understand that extreme conditions or harsh weather can prematurely damage or destroy some of our products. When these situations arise we do whatever is necessary to “make it right” and keep our customers satisfied.
Wilde Signs makes the promise that you will receive an end product that you are happy with or we will make it right.
DON’T JUST TAKE OUR WORD FOR IT…
“My name is Cliff Brazie and I am the Director of Merchandising for Kwik Fill C-Stores in Warren Pa…We operate 277 locations in three state and Wilde Signs is our POS vendor-distributor partner for all our locations.
Working with them to design, print, and distribute to our locations have greatly improved and enhance our sign program. We have seen a greater awareness of our promotions in our locations which equals better sales of the items we are advertising. A win win for us and our vendor suppliers.
The entire staff at Wilde Sign truly gives some of the best customer service I have found in my 40 plus years being in this business. This type of commitment is not easy to find in the world we operate today.
I feel confident if you select Wilde Sign you will see the same type of positive results which I have.”
Wilde- Signs have always been affordable, reliable, adaptive, friendly, timely, consistent and have always work with us to give us what we want. They have a talented team working for them that can get the job done. I would highly recommend them to anyone.
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